Privacy Policy

Last updated September 26, 2026

Your chats stay on your device

When you upload a WhatsApp export, the file is read and analysed inside your web browser. The chat file is never uploaded to our servers, and we never store or see your conversation.

What we store

Posters you make: while you design a poster, we keep a copy of it, whether or not you download it: the design you chose, its title, the numbers and short text shown on it (for example names, message counts, emojis, top words and, on some designs, your first message) and any profile photos you added to it. We use this to let you download it again, to count your free posters, to print framed orders, to improve our designs and to keep the service safe. Never the chat file itself. Our admins can see these posters.

If you create an account: your email address, a securely hashed password, and your plan status.

If you create a share link: the link shows that poster to anyone who has it. Share links can be removed on request.

If you pay for Premium: the payment screenshot and details you upload, and your WhatsApp number if you add it, so we can confirm your payment and let you know when Premium is active. Only our admins can see them.

If you order a framed print: your name, WhatsApp number and delivery address, so we can confirm the order with you and deliver it.

Without an account: a random identifier in a cookie, so we can count the free posters made on this device.

Free-poster limit: to keep the free allowance fair, we remember how many free posters were used by your device, your email and a one-way code made from basic browser details (such as screen size and language) together with your IP address. We only store scrambled (hashed) versions of these, never the raw values, and they are used for nothing else.

IP address: when you make a poster or wallpaper we also save the IP address it came from, next to it, to spot abuse and to understand where visitors come from. To see the rough city and internet provider, we look the IP up with an IP-location service (freeipapi.com). It is only visible to us and is deleted together with the poster or wallpaper.

On this device: your poster in progress (and any photos you added) is saved in your browser's local storage so you don't lose it. Clear it with "Use a different chat".

Sign in with Google: if you choose "Continue with Google", Google tells us your name, email address and a Google account id so we can create or open your ChatWrapper account. We don't get your Google password, contacts or anything else, and we don't post anything on your behalf.

Biodata, rishta biodata, CVs and resumes: what you type in our biodata and CV makers (name, contact details, education, work, family details, preferences and your photo if you add one) is saved on your device and on our server while you make it and when you download it, so you can download it again and so we can help if something goes wrong. Your CNIC or B-Form number is never stored: it is only used to make your file and then discarded. Your PDF, Word and picture files are made on our server and deleted right after they are sent to you. Only we can see what you made. Ask us to delete it any time.

ATS resume checker: the CV you check is read in your own browser. It is not uploaded or stored.

Emails

We only email you about your account: confirming your email, password resets, and payment updates. No marketing without asking.

Cookies

We use a cookie to keep you logged in, and two to count free posters made on this device. No advertising or tracking cookies.

Deleting your data

You can delete your account from your account settings. This deletes your account, your saved posters and photos, share links and payment records. You can also email us from your account's address and we'll do it for you.